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How to Clean Your Promethean Board

To clean the white surface of your board, please follow Promethean Planet's guidelines: Do not use abrasive powders, soap, detergents or petroleum based cleaners...

How to Calibrate the Promethean Pen

If you touch the Promethean Pen to the board and see that the pen tip does not align with the arrow, the board needs...

Promethean Pen Troubleshooting

If your Promethean pen(s) is not responding, try the following troubleshooting tips to see if you can get them scribbling again. TIP #1: Unplug...