If you’re not getting new email in your Gmail account, you may be forwarding your Gmail to another email account. Here’s how to check to see if you’re forwarding to another email account and how to disable this feature so your email stays in Gmail.

How to turn off forwarding in Gmail

  1. Click on the Gear icon.

2. Select Settings.

Turn off Gmail Forwarding - Steps 1-2
1. Click on the Gear icon. 2. Select Settings.

 

3. Click the tab for Forwarding and POP/IMAP.

4. Make sure Disable forwarding is toggled.  Also check your settings to make sure they are the same as the screenshot below.

5. Click Save Changes at the bottom.

Turn off Gmail Forwarding - Steps 3-5
3. Click the tab for Forwarding and POP/IMAP. 4. Make sure Disable forwarding is toggled. Also check your settings to make sure they are the same as this screenshot. 5. Click Save Changes at the bottom.

What if my email is still not showing up?

If you’re an EVSC employee or student, please email our support staff at [email protected] or call extension 18555.

If you’re not part of the EVSC, please contact your local support group or the folks at Google directly.

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